Frequently Asked Questions

Everything you need to know about your Rare shopping experience.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order through the 'My Account' section on our website.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unworn and unwashed items with original tags intact. Simply initiate a request through our returns portal.

Do you offer international shipping?

Yes, The House of Rare ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes within India.

How do I find the right size for me?

Each product page features a detailed size guide with body measurements. We recommend checking the 'Fit' description—whether it is Slim, Regular, or Relaxed—to ensure the perfect match.

Are the colors of the products accurate?

We strive to display our products as accurately as possible. However, due to different screen calibrations and studio lighting, slight variations in color may occur.