Returns & Exchanges

At The House of Rare, we strive to ensure you are completely satisfied with your purchase. If a garment doesn't meet your expectations, our seamless return and exchange policy allows you to return items within 15 days of delivery.

1

Initiate Request

Visit our 'Returns Center' and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Inspection

Ensure the items are unworn, unwashed, and have all original tags attached in their original packaging to qualify for a refund.

3

Schedule Pickup

Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the package.

4

Refund Processing

After the item reaches our warehouse and passes quality control, your refund or exchange will be processed within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing